FAQ

Why did you name your business “The Naked Squirrel”?

Ok, I will try to keep it short & sweet…  Once upon a time I had a highly entertaining experience with an unexpected close-up view of the anatomy of a male squirrel in a park.  I was with my young son at the time, we erupted in laughter, Trust me the squirrel had no need to be self-conscious!   Him and I think of such things to be hilarious.  Ever since, whenever either of us felt down, we would say “remember that Naked Squirrel?”  Then, smiles were unavoidable.  I see my customers smirking at the name, they may imagine just for a moment… the naked squirrel.

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The name is kinda weird?!

Yes!  Life is kinda weird, we are all a little weird, thank goodness.

What about shipping details, when, how, where??

Please visit the online shop   http://thenakedsquirrel.bigcartel.com  visit FAQ page for all the details.

How do I know if it is safe to order from you?

Our shopping cart is very secure, the transaction is processed through Paypal.  I do not have access to your banking info.  Check my glowing feedback through

http://www.etsy.com/shop/TheNakedSquirrel click on ‘feedback’.

What payment do you accept?

Cash, cheque, paypal, e-transfer, I also accept Credit cards.  I have a mobile device while at markets that accepts VISA and MasterCard, safely.  You do not need to expose your info to me.

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What if I want to return something?

The Naked Squirrel will provide a full refund, minus shipping, provided you follow these procedures:
1) Merchandise must be returned within 14 days of receiving your item, with original packaging, and include a copy of your invoice and the reason for your return/refund/exchange.
2) We cannot accept returns that have been worn, used, altered or damaged.
3) We reserve the right to refuse the return of any merchandise that does not meet the above return requirements according to our sole discretion.
4) We carry a 30 day warranty on all items, after that if there is a problem, you will need to pay for repairs or replacement.
6) We will not assume responsibility for reimbursement or compensation in the event return packages are lost, stolen, or mishandled.

To return or exchange, please email at thenakedsquirrel@rocketmail.com Please return merchandise with original packaging. Send with a copy of your invoice and the reason for your return to:

The Naked Squirrel

4705 Gail Cres

Courtenay, BC  Canada

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How do I care for my jewelry?

Cleaning is recommended to maintain your jewelry piece’s beauty. Wipe your chains carefully with a soft cloth to keep it clean and free of elements which oxidize.  I recommend using a non-abrasive jewelry cloth.

My  gold chains are all filled, which means made from solid gold and “filled” with other alloys. Filled chain can be worn like solid gold because its outer surface is solid gold. The gold filled chains have a much thicker layer of gold than “gold-plated” Filled chain is created by using heat and pressure to fuse a layer of rose gold or gold to copper, brass, or some other base metal. The bond produced is a permanent one.

Most of my charms are gold plated, which means they have a coating of gold over hypo-allergenic brass or rhodium. The gold can eventually wear off as it comes into contact with the wearer’s skin and friction. Therefore I do not recommend, and do not warranty your piece, if you sleep, swim, shower, or work-out in your jewelry